EverSync Syncing is not working. What's going on?

I need to overwrite all my bookmarks on EverSync. "Overwrite server data" throws a Sync error. And Sync is not working at all. I created a ticket and community post yesterday.

The post is still awaiting moderation 17 hours after I created it and I have not received any confirmation that my ticket submission was successful.

Can you please tell me what's going on and if you plan to resolve the problem soon?